FAQS


General

How to Order

From the Homepage, select a basic shape for the foam product you wish to order. Then input the required dimensions in inches, and select a foam type, quality, and quantity you would like for each specific shape. If you would like to order an additional different product, simply start from the home page again, and repeat the process.

Canceling Orders:

You have the right to cancel any order within 24 hours of initial order placement.

Returns:

As stated in the National Health & Safety Code, foam products and pillows are non-returnable items. This is for the simple fact that you would not want to receive someone’s returned foam without your knowledge.

Warranty:

Foam manufacturers do not accept warranties on the foam products that they produce. Consumers would not want to be subject to receiving a returned mattress under warranty from some other customer. We sell new, unused foam only. We are not responsible for products lost or damaged in shipping or claims of defect. We cannot guarantee that polyurethane foam will maintain its original shape during shipping.

Foam Types

We carry a large variety of foam types.

Firmness’

A foam’s firmness (I.L.D.) is simply a measure of how soft or firm it is. Most furniture is between Medium Soft and Firm. The choice made is a matter of personal preference. You can use this I.L.D. chart as a reference.

How Foam is Cut:

Foam is cut to one-quarter inch increments only. Cut foam sizes have limitations. Orders beyond limitations will be glued or cut in increments.


Foam Shapes

 

Square & Rectangular Shaped Foam

 

Can square shaped foam be cut in any size?

Foam sizes have limitations due to the fact that the foam is manufactured in blocks, normally six feet wide and eight feet long. When there is a need for the foam to be larger, the foam must be glued together. Different foam types are manufactured in different foam block sizes so there is no exact limitation when custom cutting foam in different foam types. Foam has limitations on its thickness. As an example, latex foam rubber is manufactured in a maximum of six-inch thickness. As such, if a foam block is ordered in latex eight inches thick, it would have to be laminated to achieve the finished height.

What are common uses for foam blocks?

Foam blocks can be cut in square or rectangular shapes. Square shaped foam is where the width and length are the same and with rectangular foam, the width is shorter and the length is longer. Square foam is commonly used in packaging and shipping. Rectangle foam is commonly used in foam cushions where the front to back distance is shorter than the side to side distance. Because foam blocks can be in basically any size, the foam square shape can be used as a way to have a foam mattress custom cut to any desired size within the limitations of the manufactured foam blocks.

Cylinder Shaped Foam

 

Can I order a foam cylinder with a hole cut through the center?

Yes, you can. Simply enter the desired diameter of the foam cylinder and the desired length of the foam cylinder and place the foam cylinder into your cart. Once the foam cylinder is ordered, follow up with an email requesting the foam cylinder cutout from the center in the desired diameter. There is a limitation of a 3-quarter inch minimum on the size of the hole that is cut out of the center of the foam cylinder.

How are cylinder foam holes produced?

There is a two-step process to achieve this. First, the foam is cut into a square in the length of the requested foam cylinder. The foam square is then moved to the foam cylinder saw where it is cut into cylinder shaped pillows. By spinning the foam square, the outside is cut into cylinder shaped pillows. The same saw is now ready to cut the interior hole. The foam saw enters the side of the cylinder, moving to the center. The cylinder saw cuts the interior diameter and then exits in the same location as the entrance. This produces the end product of a foam cylinder that has a rounded diameter on the outside and a rounded diameter on the inside.

What are foam cylinders used for?

Foam cylinders are commonly used for back bolsters, providing lumbar support. They are also used on the sides of sofas as an arm rest foam bolster. One of the more common uses of a cylinder is a head rest, sitting underneath the neck area. Foam cylinders are also used to support the legs by placing the foam cylinder underneath the legs and taking pressure off of the lower extremities.

Triangular Shaped Foam

 

What are the advantages of using triangle foam?

Triangle foam comes in a wide range of foam qualities and firmness’s, giving it many possible uses. Triangular foam is most commonly used as a foam lumbar for lower back pain relief. Foam lumbar support would be on the firmer side rather than a softer foam. A foam triangle in firm foam is also used for Zen Yoga by placing the foam under the lower back at a height that leaves the head approximately two inches off of the floor and opens the lungs, increasing oxygen inhalation. Foam triangles are also used for ailments in lower limbs to provide comfort and support when elevating the legs.

What foam should I use for my foam triangle?

The most commonly used foam is high density because it is an average quality foam and in an average price range. An advantage is that the high-density foam comes in all types of firmness’s, from very soft foam to extra firm foam. The most common foam firmness is medium firm foam, offering support without being too firm and not being too soft and making it a good type of foam for the average person.

Wedge Shaped Foam

 

Why wedge-shaped foam?

Wedge shaped foam are used primarily for acid reflex. By elevating the upper body on the foam wedge, acid is limited to the lower portion of the body, making for a more relaxing night sleep. The wedge shape foam is available in a variety of foam types and foam firmness’s. The foam wedge can be ordered in any custom cut size, allowing the consumer to elevate their body to their exclusive needs. Wedge shape foam is used under foam cushions to elevate seating to be more level, enhancing the comfort of the foam cushions on chairs and sofas. Wedge shape foam is used in jewelry store display cases for items to appear more appealing to the customer as well as events. Foam wedges are also used as back stops against the headboard of beds, allowing the consumer to sit up in a comfortable position while leaning back on the foam wedge. Foam wedges are also used to prevent people from rolling over while in bed.

What type of foam is most commonly used in foam wedges?

The High-Density foam is most commonly used in foam wedges due to the wide variety of foam firmness, from a very soft foam to an extra firm foam. The High-Density foam provides a good quality at an affordable price, making it one of the more commonly used foams in foam wedges. Some people prefer a higher quality foam than a High-Density type of foam and the selection of a foam type that would be an excellent quality foam is High Resilience. High Resilience is also available in a wide variety of foam firmness’s at a slightly higher price point.

Elongated Wedge Shaped Foam

 

What are the uses of an elongated wedge?

The elongated wedge, also known as a bolster, is used primarily for back cushions on day beds and bay windows, including breakfast nooks. Because the construction tends to be at a 90-degree angle, the bolster has a 90-degree angle on the backside and is slanted on the front side. The bolster provides the correct angle and comfort when leaning back. The elongated wedge is also used for leg support. Having a flat top surface allows the lower leg to lay flat at an elevated height.

Trapezoid Shaped Foam

 

What are foam trapezoids used for?

The most common use of a foam trapezoid shape is dining room chair cushions. Most dining room chair cushions are less wide in the back and wider in the front. Normally a dining room chair cushion in a trapezoid foam shape is one or two inches thick. Trapezoid shaped foam is also used in bay windows, again, because the back width isn’t as wide as the front width. Some bay windows require three cushions that could be a combination of three trapezoids if the sides butt up in a forty-five-degree angle. Manufacturers of automobiles have made their seats uncomfortable and too low in height for the average user. Trapezoid shaped foam is also used as car seat foam padding to elevate the driver while providing comfort.

What is the most common foam used in foam trapezoid shapes?

High Resilience foam for dining room chair pads is the most comfortable and longest lasting of foams available. In dining room chair seat padding, the High Resilience foam performs best in firm at two inches thick. Bay window foam padding is not used as often as dining room chair seat foam, making the High-Density foam type a more commonly used foam. Bay window foam padding in High Density foam is also in firm and two inches in thickness.


Foam Products

 

Foam Mattresses

 

What mattress sizes are there?

Twin: 39″ x 76″
Twin Long: 39″ x 80″
Double: 54″ x 76″
Double Long: 54″ x 80″
Queen: 60″ x 80″
King: 76″ x 80″
CA King: 72″ x 84″
Custom Sizes: Click Here

Which foam type should I choose for my foam mattress?

The best foam mattress for its quality and cost is the High Resilience type foam. This is an excellent quality foam with a longevity of eight to ten years. This is the best foam for the money. High Resilience has a springy feel and is relatively heavy, which is an indication of good quality foam. The High Resilience foam also comes in a variety of foam firmness’s from very soft to extra firm, providing comfort for a wide variety of consumers. The High Resilience foam is excellent when used for a foam mattress or foam cushions. The Lux foam is slightly lower in quality but still a very good quality foam, with a longevity of approximately six to eight years. The Lux foam has the same uses as the High Resilience foam for foam mattresses and foam cushions.

High Density foam is the most common for a foam mattress because it is the most economical while still producing a comfortable bed. High Density foam is a medium quality, industrial grade foam, most commonly used in your average foam mattress and foam cushions because of its price structure. Manufacturers of furniture and recreational vehicles use High Density foam for the foam mattress and foam cushions around the dining table area. Boat manufacturers also use High Density foam because of its price structure and longevity, being between four to six years.

For information on various types of foam available, check out our Foam Types page.

What thickness should my mattress be?

Foam mattress thicknesses start at three inches. Anything less is considered a mattress topper, meant to make a mattress softer or firmer, depending on the desired application. The recommended thickness of a foam mattress would start at four inches. This would provide the user adequate support, without bottoming out. The average thickness of foam mattresses are normally five inches and the average firmness is medium firm. Foam mattresses that are thicker than five inches are generally made of different types of foam stacked on each other starting with a firmer base foam to a medium center foam and lastly topped with a two to three inch softer foam. These could be in different foam types with a high-quality High Resilience bottom base, a lower quality Lux foam in the center, and again an even lower quality High Density foam as the topper. These types of mattresses tend to start at a height of 7 inches and can reach a height up to 14 inches.

What firmness should my foam be?

A foam mattress firmness is determined by a couple factors. First, what is the person used to sleeping on? A lightweight, small person could enjoy sleeping on the floor. So, you can not recommend a soft mattress for a person like this. Heavier people tend to have a problem with a medium firm mattress not being hard enough to support their weight but yet they do not want to sleep on an extra firm foam mattress that feels like the floor. Now that we know these factors about weight, the second question would be about foam firmness itself. Lightweight people who enjoy a softer mattress might find success in a High Resilience foam in a medium firmness. A heavy person might find success in a High Resilience foam in firm.

Pillows

 

Which pillow should I choose?

One of the major decisions in a pillow choice is the cost. From least to most expensive is the polyester fiber pillow, the duck feather pillow, the goose down pillow, and the latex pillow. If you are looking for a firm pillow, the polyester fiber would be the best choice because the polyester fiber packs over time and it becomes firmer. Feather pillows can be fluffed and positioned to conform to the shape required for maximum comfort. The duck feather pillow tends to be a firmer pillow because the feathers are stiffer compared to the goose feather pillow that has softer feathers. Latex pillows stay cool compared to other pillows because latex has holes that provide air flow. Latex pillows are also the longest lasting pillows because of their rubber-based construction.

How do I clean my pillow?

Polyester fiber pillows are machine washable tumble dry. The recommended course of cleaning for the feather pillows are by dry cleaning. The latex pillows cleaned with a damp cloth.

Does my pillow come with a cover?

Yes, the polyester fiber pillow is naturally built with a cover to contain the inner stuffing. The duck feather pillows and down feather pillows also come with a cover that contains the inner stuffing. The latex pillow requires a separate cover to be purchased.

Egg Crate Foam

 

What is egg crate foam used for?

Egg crate foam is used for air flow as a preventative measure against bed sores, allowing the skin to breath without full contact of the entire mattress surface. The cones allow for pressure point relief, providing more support from the cone tips while conforming to the individuals body shape through the lower channels. Egg crate foam is also used in cases such as gun and camera cases to hold the devices in place without the need to carve the foam out to insert the equipment.

Why is egg crate foam used as mattress toppers?

Egg crate foam is commonly used in mattress toppers because it is available in a wide range of firmness’s and foam types. Egg crate foam toppers make for a cooler sleeping mattress on hot nights through air flow. Normally two to four inches thick, the egg crate foam is easily rolled up for storage and provides a good foam mattress for visiting guests. It is also used as a camping pad because it is easy to roll, lightweight and can be made as a foam bed in the back of a truck or a foam pad for the bottom of a tent. The egg crate foam is designed to fold without creasing, so it is ideal as a foam mattress in futons. It is also used as a foam cushion in chairs, where a person may sit for long period of time. The egg crate foam is designed to allow high- and low-pressure points and air flow, making for a better seat cushion.